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Effective Business
Writing
This highly interactive, one-day
workshop is enjoyable, well paced and applicable to all on-the-job writing.
Participants can expect to:
 | Learn the skills required to create effective and efficient
customer-centric communications. |
| Improve style, tone, sentence clarity, organization and English
usage. |
| Reduce the time it takes to generate documents. |
| Receive a valuable reference manual and access to a grammar hotline. |
| Benefit from a personal assessment of writing samples. |
Participants get all their questions answered
and leave with practical tools to put to immediate use in the workplace.
This half-day workshop
builds upon the learning in Effective Business Writing. It is intended
for those who write frequent, substantial documents as part of their
job. Topics covered during the first part of the workshop are
organization, sentence clarity, and common language errors made even by
sophisticated writers.
Participants can expect to:
| Learn how to target and address the reader’s needs and interests. |
| Organize documents for easy understanding. |
| Get the bottom line up front and close the document with strength and good
will. |
| Use visuals to complement the written word. |
| Eliminate bothersome errors in word choice and usage. |
A special feature of
this offering is that each participant must submit in advance a writing
sample for evaluation. At
the mid-point, these documents are personally returned with complete
written evaluations. Topics for the second part of the workshop are
determined by writing issues that emerge in the samples. Therefore, each
session is tailored to the needs of participants.
Participants place
tremendous value on receiving thorough evaluations of their writing. To
assure further improvement, they have the opportunity to submit two
additional samples for evaluation within six months following the
workshop.
Mentoring for Managers
This workshop was developed at the
request of management personnel who needed support. Similar to a 'train
the trainer' approach, participants can expect to:
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