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Susan Kline Business Communications
promotes excellence in the workplace by providing a variety of workshops to
improve business writing and presentation skills. If your employees need to
write clearer documents, make business presentations, or upgrade other
communication skills, then one or more of the following classes and consulting services may be
exactly what you need.
Bonus benefits for all
participants:
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Class manual to take away as a valuable ongoing resource
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Free access to Susan Kline’s Grammar Hot Line
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Available for
purchase at $5.00 each:
Writer’s Survival Guide
and
Presenter’s Survival Guide,
laminated guides packed with helpful
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Fees are reasonable, and the benefits to the
organization are swift and substantial. You will find that business documents
are clearer, more professional, and more quickly produced. You’ll also note
increased employee confidence in written and oral communications.
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Effective Business Writing:
An amazingly compact presentation of all one needs to know about business
writing. Learn and incorporate the best approaches to style, tone,
organization, sentence clarity and correct English usage.
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Advanced Business Writing:
Intended for those who write
substantial documents, this class reinforces skills of organization and
persuasion. Participants learn to put the reader front and center to ensure
comprehension and make even the most complicated topics easy to understand.
Advance submission of writing samples is required.
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Speaking of Business:
Master the skills necessary to be successful
when making a business presentation, whether formal or informal. Analyze
your purpose, audience, content and format. Learn how to make strategic
adjustments to enhance the speaking opportunity. Get tips for reducing
anxiety. Then, best of all, practice your skills and receive feedback
in a friendly setting.
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Grammar Basics for Business:
Learn how grammar, punctuation and
accurate word choice can work together to make business documents clear,
correct and unambiguous. Apply easy-to-understand principles to all
work-related messages. Correct the 20 most glaring errors in English usage
made throughout the business world.
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E-Mail Basics for Business:
Discover the e-mail gaffes that insult
readers and muddy your messages. Learn (and practice) how to make your
e-mail communication attention-getting, efficient, productive, polite and
correct. Recognize when e-mail does not help you accomplish your
business objectives.
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How to Take Minutes at Meetings:
Demystify the process and actually enjoy the role of recorder. Understand and practice the very
different skills of taking notes (listening, comprehending, summarizing,)
and drafting the minutes (writing concisely, accurately and articulately;
knowing what not to record; employing a simplified format; using
minutes to spur action). Receive a useful template to make minute-taking
easy and efficient.
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Individual Coaching:
Benefit from private sessions focusing on your
own job writing. Get feedback about your personal strengths and targeted
areas for improvement. Benefit from before and after - writing assessments. |
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