Do a
self-assessment of your written and oral communications.
Talk with your associates, review a sampling of
the correspondence and emails that to out each day, solicit input from trusted
colleagues, stand in your customers’ shoes for a day.
Are your messages:
Well organized and easy to understand?
Grammatically accurate?
Professional in appearance?
Targeted to your audience?
Do your messages:
Generate additional business?
Reflect the desired image?
Produce intended results?
Set you apart from competitors?
What recommendations are suggested?
 Contact Susan
Kline if you need another 'trusted colleague' to provide constructive
suggestions. |
