Business Basics -
Workshops that Make a Difference

Speaking of Business

This workshop is focused on tools for building confidence and making powerful presentations in any type of business setting.  Participants learn and practice the basic components of an effective presentation:

• Organization - a 3-part approach that works for settings ranging from meetings to conferences.

• Delivery - techniques to create a confident, professional impression and make your key points memorable.

• Use of visual aids - when, why and how to use to make the greatest impact.

• Responding to questions - how to keep the focus on your message.

Participants also have the opportunity to get constructive feedback on taped individual presentations.

In this 3-hour workshop, participants learn six principles of grammar that allow them to understand and correct the errors most frequently made in business writing.
These principles are related to the following topics: 

• Agreement of subject and verb
• Agreement of pronoun and antecedent
• Function of possessives
• Correct choice of pronouns cases such as who and whom
• Use of the right verb form
• Punctuation to clarify meaning

Ample time is devoted to topic explanations, questions and answers, and practical exercises. And, participants take away two invaluable resources:
(1) A helpful, clearly written manual, which contains all essential information as well as charts and a glossary
(2) Access to Susan Kline for 12 months and ongoing use of of our Grammar Hotline.

This workshop is a must for anyone representing  the business through e-mail messages.  Even though e-mail has been a communications staple throughout the business world for years, many issues have yet to be resolved regarding its effective and diplomatic use.  Since e-mails are often distributed more widely than senders anticipate, practical tips are shared about making sure these messages maintain consistent standards of professionalism, clarity and English usage. 

Participants will learn:

• When and when not to choose e-mail as the preferred method of communication
• How to adjust the message for the audience
• How to organize for easy understanding and conciseness

Participants also have an opportunity  to put e-mail concerns on the table, discuss them thoroughly, and learn what is currently desirable, prudent, efficient, polite, legal and correct.