This site is dedicated to businesses and individuals who are interested in getting their messages heard. You may have a unique product and great service, and you’re likely passionate about what you do. To be taken seriously in today’s market, however, you also need to deliver a direct and focused message consistently to your target audience. Working with Sue to establish a skill building class or a series of trainings is surprisingly easy and cost effective. Contact us to learn what other organizations are doing to improve their bottom line.
Here are a few ideas on how Susan B. Kline can help you and your organization:
Do a self-assessment of your company's written and oral communications. Distribute Survival Guides to your front-line staff. There's one for 'writers' and one for 'presenters'. Sponsor a series of workshops as part of your organization's professional development efforts. Take advantage of the Grammar Hotline. Consider the advantages of Individual Coaching. Get an objective analysis of your communication efforts and learn more about how to enhance your effectiveness with varied audiences from Susan B. Kline. Review Recent Tips articles and Frequently Asked Questions from other motivated individuals.



No more need to wonder about using a semicolon or comma, who or whom, affect or effect, or the many other problems that plague writers of business documents. Simply click on Contact Us; submit your question about punctuation, grammar, word choice, or general English usage; and receive a prompt, clear, helpful response.

